Human Factors: Continuation, version 2019 Human Factors is a mandatory requirement for all EASA Part 145 approved organisations as outlined in EASA145.A.30 (e) National Authorities 10 Part Programme.
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This online training course will give the participant a recurrent review of Human Factors issues in the work place. The course is intended to satisfy the mandatory requirement for all EASA Part 145 approved organisations. The training will provide the delegates with an update of Human Factors and is intended to improve understanding of the subject. The objectives is to review and refresh the implications of error, the organisation’s safety culture, its procedures and safety policy and methods of communication.
Upon completion of this advanced online training course, the students will know:
Module 1, Human Factors General:
- The definition of Human Factors;
- Why you need Human Factors Training;
- What is meant by the Chain of Events;
- What is meant by the SHELL-Model;
- The definition of Murphy’s Law;
- How many percent of the aircraft accidents is due to human factors.
Module 2, Human Performance and Limitations:
- The definition “Human Functioning”.
- What is meant by the limitations of the human being.
Module 3, Social Psychology:
- You can mention opportunities that are related to the social context in which the aircraft maintenance technician works.
- You can explain how the organization and the company culture influence behavior, attitude and the safety within the company.
- You can explain that the attitude, conviction and conduct of all individual employees influence the company culture.
- You can explain that there is a tension between the individual and the team.
- You can explain "Peer Pressure".
- You can indicate the effect of (de)motivation on human behavior.
- You can name all items from "The Dirty Dozen".
Module 4, Factors Affecting Human Performance:
- You know the importance of your own daily fitness and health.
- You can name the three main groups of stress factors.
- You can explain what danger is imminent when performing tasks that involve time pressure.
- You can name the symptoms to which you can recognize fatigue.
- You can explain why fatigue of the aircraft maintenance technician is a danger to aircraft, colleagues and passengers.
- You can describe what the consequences are of the use of alcohol, medicines and drugs.
Module 5, Physical Environment:
- Which negative influence noise can have in communication.
- The importance of sufficient light when performing tasks.
- What the physical limitations are when performing tasks under climatic and temperature extremes.
- Which physical problems can occur with movement and vibration.
- The dangers / limitations when performing tasks in confined spaces.
- What a good work environment must meet with regard to layout, safety and efficiency.
Module 6, Tasks:
- You can explain the importance of breaks;
- You can explain the importance of good planning;
- You can explain why visual inspection is more than just good looking.
Module 7, Communication:
- You can name the various communication forms;
- You can explain why communication is more than the exchange of oral information;
- You can name what needs to be communicated between teams during shift hand over;
- You can name the importance of recording task status at shift ending;
- You can explain in more detail how you can keep the relevant knowledge and spread it to everyone in the company.
Module 8, Human Error:
- You can name the types of errors in maintenance task;
- You can explain the consequences of errors;
- You can name the way mistakes can be avoided.
4 hours and 10 minutes.
- Video Presentation;
- Voice Over.
Methods and Conception:
- Everyone can manage the learning pace and learning duration depending on each person possibilities.
- You can choose perfect timing and comfortable place with internet access.
- Internet access;
- Able to read technical aviation English language.
Unlimited size for online training
During this advanced online training course, interactive questions are asked, seeking that students better understand course material.
On the end of this training course (100% completion of the course) there will be a "multiple choice questions examination".
Pass mark – 75% or more;
One (1) re-examination possible after failing the first attempt (if both attempts failed, full course has to be completed again).
Upon successful completion of this advanced online training course (75% or more), participants will receive their certificate online and can be downloaded.
Euro 45, - Euro, including 21% TAX.
Prepare the student so he/she will be able to demonstrate continuing compliance with EASA Part 145 A.30 Human Factor Training Requirements. Ensure a continuing in depth understanding regarding basic Aviation Human Factors concepts. Be able to consider Human Factors knowledge and integrate into key areas of aviation maintenance. Familiarise with key human performance issues relevant to Maintenance Operations. Be able to apply operational Human Factors knowledge to maintenance error investigations. Continue a strong Understanding of Human Factor Principles. Be able to consider human performance limitations as well as the potential impact on the daily routine.
This courses is developed for:
- Anyone who wishes to engage with the aviation maintenance system or who has an organisational obligation to ensure completion of Initial Human Factors Training;
- Anyone who needs to understand manage and support the need to fully engage with human interaction within the organisation.
- Post-holders, managers, supervisors;
- Certifying staff, technicians, and mechanics ;
- Technical support personnel such as, planners, engineers, technical record staff;
- Quality control/assurance staff;
- Specialised services staff;
- Human factors staff/ human factors trainers;
- Store department staff, purchasing department staff;
- Ground equipment operators;
- Contract staff in the above categories;
Human Factors is a mandatory requirement for all EASA Part 145 approved organisations as outlined in EASA145.A.30 (e) National Authorities 10 Part Program.
This continuation course complies with EASA Part 145 and is developed with the intention to improve the level of Human Factors awareness and regarding the latest standards and to improve the understanding of Human Performance issues related to activities in a EASA/FAA part 145 maintenance environment.